1. Information We Collect

• Name
• Mobile number
• Email address
• Order and subscription details
• Limited payment-related details such as payment status or transaction reference
• Support chats, screenshots, complaints, and communication records

2. How We Collect Information

• When you place an order
• When you complete checkout or website forms
• When you contact us through WhatsApp, Facebook, or email
• When you request customer support
• Through certain technical data collected automatically during website use

3. How We Use Information

• To process and deliver orders
• To provide customer support
• To send service or subscription-related updates
• To verify payments and improve security
• To improve our services and customer experience

4. Information Sharing

We do not sell your personal information to third parties. However, limited information may be shared where necessary for order processing, payment handling, technical support, legal compliance, or service security.

5. Payment Information

Payment-related information is generally processed by the relevant payment gateway or service provider. We may retain limited transaction details such as payment status, reference numbers, or order-verification information.

6. Cookies and Technical Data

Our website may use cookies or similar technologies to improve functionality, enhance security, and provide a better user experience. This may include browser type, device information, IP-related technical logs, referral sources, or basic analytics data.

7. Data Security

We take reasonable administrative, technical, and security measures to help protect your information. However, no online transmission or storage system can be guaranteed to be fully secure.

8. Data Retention

We may retain your information as long as necessary for order fulfillment, support, accounting, dispute resolution, security, or legal purposes. Once no longer required, the information may be deleted or restricted.

9. Your Rights

• Request information about your personal data
• Ask us to correct inaccurate information
• Request deletion in applicable cases
• Opt out of promotional communications

10. Third-Party Links

Our website may contain links to third-party websites, payment gateways, or service providers. SubsBhai.com is not responsible for the privacy practices or content of such third-party services.

11. Children’s Privacy

Our services are generally not intended for children. We do not knowingly collect personal information from children without appropriate consent.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any revised version will be posted on this page, and changes will become effective from the updated Effective Date shown above.